What has happened?
An enquiry asks about information or figures. An overdue return is a filing task that has not been completed. A payment difficulty concerns money due. These may occur together, but treating them as separate questions helps establish a workable order.
Keep the notice and dates in view
Keep the original notice, reference, date received and any response date. Note what has already been submitted or discussed. A short history of events can make an initial conversation much more productive than starting from a balance or reminder alone.
Choose the relevant support
Use the detailed pages to find the information relevant to your situation. Tax enquiries focus on records and responses; overdue returns focus on missing filings; payment difficulties focus on the bill and the available cash position.
How to make an enquiry
When you contact Stour Business Partners, explain the issue and any time-sensitive date. We can discuss the accounting or tax work involved and the appropriate next step. Any arrangement or decision by HMRC remains subject to its own process.
Your questions, answered.
Should I respond to the HMRC letter?
Do not ignore a response date. Review what is requested and seek advice promptly if the notice is unclear.
What if more than one return is overdue?
List the outstanding periods and the records available for each. That helps establish the work required.
Can I discuss a bill I cannot pay?
Yes. Bring the bill and current cash information so the situation can be understood.